Mazda's Coronavirus (Covid-19) Response – A Message from Jeff Guyton

Committed to you and your community

A message from
Jeff Guyton

President, Mazda North American Operations

The past few weeks have been difficult, and we hope you and your loved ones are safe. Our hearts go out to all those impacted by COVID-19.

We are closely monitoring guidance from public health officials and will continue implementing measures to help deter the spread of the virus.

For many of you, your Mazda plays a critical role in the safety of your loved ones. Rest assured that most of our dealers remain open to serve service and repair needs with many also operating sales departments on adjusted hours, concierge basis, or by appointment during these trying times. Many of our dealers are also providing free drop-off/pick-up services and free loaner vehicles while your Mazda is being taken to a dealership for service or maintenance needs. As county/state regulations change daily, we recommend contacting your selling or servicing dealer for the most up-to-date business hours. Remember we are still here to service your needs via our MyMazda app.

As we move through this situation, please take care of yourself and your communities as we’re all in this together.

FINANCIAL ASSISTANCE FOR OUR OWNERS

For those affected by COVID-19 who financed through Mazda Capital Services, we are here for you. A few financial relief options have been identified to help you through these trying times. Click below to learn more.

New Vehicle Finance Options

0% APR ​​​​​​​for 60 months and No Payments for 90 Days

We understand things are unsettling now. But if you need a new car, Mazda Financial Services is here to help. Right now, make no payments for 90 days after your purchase of any new1 or certified pre-owned2 Mazda. In addition, take advantage of 0% APR for up to 60 months on any new 2020 Mazda vehicle.3

$750 Mazda Loyalty Reward

Current Mazda owners can enjoy a $750 Mazda Loyalty Reward when they purchase or lease any new Mazda.4

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Our Retailers Are Committed and Ready to Help

In these trying times, a number of our Mazda retailers remain open to serve you for service and repairs. Mazda retailers are taking precautions to ensure the safety of our customers and employees. As county/state regulations change daily, we recommend contacting your sales or servicing retailer for the most up-to-date business hours.

Mazda Dealer Availability during Coronavirus (Covid-19) Crisis

Dealer Availability

A number of our Mazda retailers are offering sales and service with adjusted hours, or by appointment. While some locations may not be currently open, click below to locate your nearest retailer. 


Locate a dealer

Mazda Service and Maintenance during Coronavirus (Covid-19) Crisis

Service and Maintenance

Take comfort knowing Mazda service experts are ready to take care of your vehicle's maintenance and service needs. A number of our retailers also provide free drop-off and pick-up services or free loaner vehicles.

Schedule service

Mazda Vehicle Home Delivery during Coronavirus (Covid-19) Crisis

Home Delivery

Participating Mazda retailers are making buying a new Mazda easy and convenient by offering home delivery of your new Mazda. Find your desired Mazda and contact a retailer to learn more.


View Inventory

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#SAFEHANDS 

Right now, slowing the spread of COVID-19 and keeping people healthy is the most important thing any of us can do, which is why we endorse The World Health Organization’s #SafeHands initiative. Let’s all do our part, and we’ll get through this, together.

Download the World Health Organization’s detailed hand washing PDF:

 

DOWNLOAD PDF

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Mazda Chat

Have a quick question? Click the link below to chat with a Representative. If Chat is not available, you can reach us by email.

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(800) 222-5500 

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Please check our FAQ section; however, should you require additional assistance, please contact our Customer Experience Center. 

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By Mail

Mazda North American Operations
Attn: Customer Experience Center
PO Box 19734
Irvine, CA 92623-9734